Quotes from the book "Messy - Tim Harford"
Quotes from the book Messy by Tim Harford. Why Tidy Teams Have More Fun, but Messy Teamwork Gets More Done. When you give people an important enough problem to solve together, they can put aside their differences. Process of decision-making. OODA stands for "Observe-Orient-Decide-Act". Working out what's happening, then responding. Making the targets more complex can't be the right answer. A complex measure is just as likely to be gamed, and a simple rule of thumb is often an accurate guide to what is happening. Making the targets more complex can't be the right answer. A complex measure is just as likely to be gamed, and a simple rule of thumb is often an accurate guide to what is happening. You wouldn't need a large army. You'd need a small SWAT team. The paradox of automation, then, has three strands to it. First, automatic systems accommodate incompetence by being easy to operate and by automatically correcting mistakes. Second, even if operators are ...